Refund & Return Policy
At Prem Henna Traders, we strive to provide high-quality henna products, essential oils, and accessories. If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.
Returns & Replacements
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Returns are accepted only for damaged, defective, or incorrect products.
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Products must be unused, unopened, and in their original packaging.
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Please provide your order number and photos/videos of the product and packaging when requesting a return.
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Once your request is reviewed and approved, we may provide a replacement or refund.
Refunds
Approved refunds will generally be issued to the original payment method. Processing time may vary depending on your bank or payment provider.
Non-Returnable Items
Opened, used, altered, or improperly stored products are generally not eligible for return or refund.
International Orders
For international orders, customs duties, taxes, and import-related charges are the customer's responsibility unless otherwise agreed.
Contact Us
Prem Henna Traders
Sojat, Rajasthan, India
Phone: +91 9211424613
Email: support@premhennatraders.com