Refund & Return Policy

At Prem Henna Traders, we strive to provide high-quality henna products, essential oils, and accessories. If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

Returns & Replacements

  • Returns are accepted only for damaged, defective, or incorrect products.

  • Products must be unused, unopened, and in their original packaging.

  • Please provide your order number and photos/videos of the product and packaging when requesting a return.

  • Once your request is reviewed and approved, we may provide a replacement or refund.

Refunds

Approved refunds will generally be issued to the original payment method. Processing time may vary depending on your bank or payment provider.

Non-Returnable Items

Opened, used, altered, or improperly stored products are generally not eligible for return or refund.

International Orders

For international orders, customs duties, taxes, and import-related charges are the customer's responsibility unless otherwise agreed.

Contact Us

Prem Henna Traders
Sojat, Rajasthan, India
Phone: +91 9211424613
Email: support@premhennatraders.com